Overview

Lalkar Securities (“we”, “us”, “our”) operates lalkarsecurities.com and is committed to protecting your personal data. This policy explains what we collect, why, and how it is used, stored, and protected. By using our website or services, you agree to the practices described here. We comply with the IT Act 2000, IT (Amendment) Act 2008, SEBI regulations, and the Digital Personal Data Protection Act 2023 (DPDPA).

Information We Collect

Personal ID:

• Full name
• Date of birth
• PAN card
• Aadhaar number 
• Passport or govt-issued ID Bank & demat account details.

Contact Info:

• Email
• Phone number 
• Mailing address 
• Support chat records 
• Call recordings (where legally required).

Financial Info:

• Investment preferences 
• Risk profile
• Transaction history 
• Portfolio data
• Income & net worth (for suitability assessment).

How We Use Your Data

• To open and manage your trading/demat account 
• To process transactions and execute orders
• To comply with SEBI, CDSL/NSDL, and income tax regulations 
• To send account statements, contract notes, and alerts 
• To verify identity and prevent fraud 
• To improve website functionality and user experience 
• To respond to queries and provide customer support.

Sharing & Disclosure

• We do not sell your personal data. We may share it with:
• Stock exchanges (NSE, BSE) and depositories (CDSL, NSDL) as required
• SEBI and other regulatory authorities upon lawful request 
• Banks and payment gateways for transaction processing 
• KYC Registration Agencies (KRA) 
• IT/technology service providers under strict confidentiality agreements 
• Law enforcement if mandated by court order or statute.

Data Security

• We implement industry-standard safeguards including:
• SSL/TLS encryption for all data in transit 
• Secure servers with restricted access controls 
• Regular security audits and vulnerability assessments 
• Two-factor authentication for account access 
• Employee data handling training and NDAs. No method of transmission over the internet is 100% secure; however, we take all reasonable steps to protect your information.

Cookies & Tracking

Our website uses cookies to: 

• Maintain session state and login status
• Analyse traffic patterns via analytics tools 
• Remember your preferences. You may disable cookies in your browser settings; however, some features may not function correctly. We do not use cookies to serve third-party advertising.

Data Retention

We retain personal data for as long as your account is active and for a minimum of 8 years after account closure, in accordance with SEBI record-keeping requirements. KYC documents are retained as mandated by PMLA 2002. Technical/log data is retained for up to 12 months.

Third-Party Links

Our website may contain links to external sites (stock exchanges, research portals, news sources). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies independently.

Policy Updates

We may update this policy periodically to reflect regulatory changes or service updates. The revised policy will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

Contact Us:

• Grievance Officer / Data Protection Officer: Dharampuri Chitala. 
• Email: compliance@lalkarsecurities.com 
• Phone: 022-40322623 
• Hours: Monday–Friday, 9:00 AM – 6:00 PM IST 
• Regulator: SEBI | www.sebi.gov.in | Scores: scores.gov.in 
• Address: 5 th Floor, Crescent Chambers, Tamarind Lane, Fort, Mumbai – 400 001